Wild Chance online casino privacy and data protection
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Wild Chance online casino privacy
This Wild Chance online casino privacy notice explains the types of personal information that may be processed when someone visits the website, creates an account, uses casino features, makes a payment, completes verification, joins promotions or contacts support. The operator identified by the Curaçao Gaming Authority is GBL Solutions N.V., company number 155090.
Data category | May include | Possible purpose |
|---|---|---|
Account and profile | Name, date of birth, address, country, email, phone, login identifiers, language and account status | Account administration, eligibility and communications |
Security data | IP address, device information, login times and authentication events | Security and access control on the Wild Chance Casino official site; fraud prevention |
Verification | Identity documents, proof of address, payment-ownership evidence and source-of-funds material if requested | Identity, age and compliance checks |
Transactions | Method identifiers, amounts, currency, status, deposits, withdrawals, reversals and chargebacks | Payment handling and record keeping |
Game and loyalty | Games, stakes, outcomes, bonus participation, wagering progress, loyalty level, coins and achievements | Product operation, promotion rules and loyalty features |
| May include | Name, date of birth, address, country, email, phone, login identifiers, language and account status |
|---|---|
| Possible purpose | Account administration, eligibility and communications |
| May include | IP address, device information, login times and authentication events |
|---|---|
| Possible purpose | Security and access control on the Wild Chance Casino official site; fraud prevention |
| May include | Identity documents, proof of address, payment-ownership evidence and source-of-funds material if requested |
|---|---|
| Possible purpose | Identity, age and compliance checks |
| May include | Method identifiers, amounts, currency, status, deposits, withdrawals, reversals and chargebacks |
|---|---|
| Possible purpose | Payment handling and record keeping |
| May include | Games, stakes, outcomes, bonus participation, wagering progress, loyalty level, coins and achievements |
|---|---|
| Possible purpose | Product operation, promotion rules and loyalty features |
1. Scope and controller
The privacy notice applies to the website and the account, payment, support, promotional and verification functions connected with it. The legal entity that determines the purposes and means of processing is:
Data controller: GBL Solutions N.V.
Registered address: Schottegatweg Oost 10, Willemstad, Curaçao
Privacy contact: privacy@wildchance.com
General support: support@wildchance.com
2. Account and profile information
Wild Chance online casino account data may include name, date of birth, address, country, email address, telephone number, login identifiers, language, preferences and account status where those fields are collected. Security records may include login times, IP addresses, device information and authentication events.
Information should be limited to what is necessary for account administration, eligibility, communications, security and other disclosed purposes.
3. Verification and KYC data
Verification data can cover several distinct categories:
- identity documents;
- proof of address;
- payment-ownership evidence;
- photographs or source-of-funds material where requested.
The exact request should be limited to what is needed for the relevant age, identity, residence, payment or compliance check.
The Wild Chance Casino official site may use a third-party verification provider. Where one is used, the relevant privacy information should explain whether it acts as a processor, independent controller or another type of recipient. Verification material should not be reused for unrelated purposes without an appropriate legal basis.
4. Payments and transaction information
Payment processing can create records such as method identifiers, transaction amounts, currency, dates, status, deposits, withdrawals, reversals, chargebacks and account balances. Full card or wallet credentials may be handled directly by the relevant payment provider rather than stored by the casino.
Payment providers, acquiring banks and crypto services used through the Wild Chance Casino official site can vary by market and account. Material providers and their roles should be identified where required.
5. Game, loyalty and promotional data
Use of game and loyalty features may create records connected with games played, stakes, outcomes, bonus participation, wagering progress, loyalty level, coins, achievements and Bonus Shop activity. This information can be necessary to operate the product, settle transactions, apply promotion rules and maintain the loyalty programme.
For users of Casino Wild Chance, any use of gameplay or loyalty data for personalisation, profiling or marketing should be explained separately together with the purpose and available controls.
6. Technical data and cookies
Website use may generate IP address, browser and device information, operating system, language, session identifiers, referring pages, timestamps and security logs. Where used, cookies or similar storage can support:
- essential site functions;
- preferences;
- security;
- analytics;
- marketing.
Non-essential cookies are subject to the consent mechanism required by applicable law. The cookie notice should identify relevant categories, providers, duration and how consent can be changed.
7. Purposes and legal bases
Personal information may be processed to create and administer accounts, provide games and loyalty features, process payments, verify identity and age, respond to support, prevent fraud, protect systems, keep records and comply with legal or regulatory obligations.
For Wild Chance online casino services, the data-processing basis depends on the activity and applicable law. It may include performance of a contract, compliance with legal obligations, legitimate interests or consent, depending on the purpose of the processing.
8. Sharing and recipients
Information may be shared with providers supporting payments, identity verification, games, hosting, security, communications, analytics, marketing or professional advice, and with regulators, courts or law-enforcement bodies where disclosure is required or lawfully justified.
Material processors and recipients should be identified where required, and sharing should be limited to information necessary for their role.
9. International transfers
For Casino Wild Chance, data transfers can cross borders because the operator and service providers may be located in different countries. Where additional transfer safeguards are required, they depend on the destination and the applicable data-protection law.
For European users, any transfer mechanism required by applicable EU or national data-protection law should be identified accurately rather than assumed.
10. Retention
Account, transaction, KYC, security, support and promotional records can require different retention periods. Information should be kept only for as long as necessary for the relevant purpose, legal obligation, dispute, fraud-prevention or responsible-gambling requirement and then deleted or anonymised where appropriate.
Retention periods or the criteria used to determine them can differ by data category and applicable legal requirement.
11. Security
Security on the Wild Chance Casino official site should be supported by technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or disclosure. Controls can include encryption, access management, authentication, monitoring and secure document-upload processes where implemented.
No online service can guarantee absolute security. Players should use strong credentials, protect one-time codes and report suspicious account activity through the official support route.
12. Marketing and preferences
Marketing communications should be sent only under the rules that apply to the recipient and channel. Where consent is required, it should be freely given and capable of withdrawal. Account, security, transaction and responsible-gambling messages may still be necessary even when promotional marketing is disabled.
13. Privacy rights
For Wild Chance online casino users, privacy rights depend on the law that applies and may include rights to:
- access personal information;
- correct inaccurate data;
- request deletion or restriction;
- object to certain processing;
- receive portable data where applicable;
- withdraw consent;
- complain to a competent supervisory authority.
Rights are not absolute. Gambling, financial, security, anti-fraud and record-keeping obligations can require some information to be retained even after an account is closed.
14. Children and minimum age
The service is intended for adults who meet the legal gambling age applicable to them. The controller should not knowingly offer an account to a minor and should maintain age-verification measures appropriate to the service.
15. Changes and contact
For Casino Wild Chance, the privacy notice may be updated when services, technology, providers or legal requirements change. The current version shows the last-updated date and material changes are communicated where required by applicable law.
Data controller: GBL Solutions N.V.
Privacy email: privacy@wildchance.com
Registered address: Schottegatweg Oost 10, Willemstad, Curaçao
General support: support@wildchance.com
Last updated: 1 November 2025